Compliance & Process Manager

Job Description :

Process Optimization :

Design, document, and implement standardized processes for datacenter operations, including incident management, change management, and operational workflows.

Identify opportunities for process improvements to enhance efficiency, scalability, and reliability.

Utilize data-driven insights to streamline operations and reduce operational risks.

Policy Development and Training :

Develop and maintain compliance policies, procedures, and guidelines specific to APAC datacenter operations.

Train staff on compliance with requirements, safety protocols, and operational best practices.

Foster a culture of compliance and accountability across the organization.

Risk & Control Management

Ability to identify, assess, and mitigate risks related to security, availability, and data integrity.

Strong understanding of IT General Controls (ITGC), access controls, and change management.

Experience in developing and enforcing policies (security, incident response, BCP / DR).

Stakeholder Collaboration :

Work closely with legal, IT, security, and facility management teams to align compliance and process initiatives.

Liaise with regional regulators, auditors, and third-party vendors to ensure adherence to standards.

Collaborate with global compliance teams to ensure consistency with corporate policies.

Reporting and Monitoring :

Develop and maintain compliance dashboards and KPIs to track adherence and performance metrics.

Provide regular reports to senior management on compliance status, risks, and process improvements.

Monitor and report on environmental, health, and safety (EHS) compliance in datacenter facilities.

Incident and Risk Management :

Lead investigations into compliance breaches or process failures, implementing corrective actions.

Develop and maintain business continuity and disaster recovery plans for datacenter operations.

Ensure proactive risk management to minimize disruptions to operations.