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System Support Analyst

System Support Analyst

ConfidentialGurugram, Gurgaon / Gurugram, India
8 days ago
Job description

Hiring System Support Analyst for consulting firm.

Key Responsibilities

  • Act as the first point of contact for application / product-related issues and user queries.
  • Run SQL queries, manage data loads, and perform data manipulations for reporting.
  • Troubleshoot software, application, and connectivity issues including client FTP sites.
  • Follow support procedures, escalate issues as needed, and document resolutions.
  • Contribute to automation and process improvements.

Required Skills & Qualifications

  • Bachelor's degree or equivalent experience.
  • Strong knowledge of Microsoft SQL, Windows Server, IIS, and basic networking.
  • Excellent problem-solving and communication skills.
  • Ability to multitask, prioritize, and work in a dynamic environment.
  • Customer-focused with strong attention to detail.

    • Preferred Qualifications

  • Experience in application support within Employee Benefits domain.
  • Familiarity with automation / scripting tools.
  • Strong collaboration and adaptability in a fast-paced setting

    • Skills Required

    Windows Server, Iis, Basic Networking, Microsoft Sql

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    System Analyst • Gurugram, Gurgaon / Gurugram, India

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