Associate Intelligence Operations Analyst

Opportunity Overview

The Associate Intelligence Operations Analyst is responsible for conducting internal triage operations, aligning intelligence services to customer requirements, liaising with the various components of the Intelligence Team internally, and managing customer requests from initiation to delivery. The Associate Intelligence Operations Analyst function is a single point of contact for the intelligence delivery process. The Associate Intelligence Operations Analyst is responsible for enforcing Standard Operating Procedures, making improvements, and communicating procedural changes across ZeroFox.

Role and Responsibilities

• Provide support for unique and client-tailored requests that arise on an ad hoc basis.
• Undertake ownership of processes as required, demonstrating the ability to deliver results within specified deadlines, regardless of challenges autonomously.
• Maintain and update Standard Operating Procedures, Frequently Asked Questions, and other intelligence documentation.
• Conduct after-action analysis, when warranted to identify lessons learned, mistakes, personnel issues, and suggestions for improved processes.
• Continuously seek improvements to processes based on internal and external feedback.
• Liaise with various internal departments and stakeholders to keep lines of communication open.

Requirements

Required qualifications and skills

Desired qualifications and skills

Benefits

About ZeroFox

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic / civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.