Assistant Franchise Manager Note : Applicants with demonstrated expertise in the Restaurant Industry combined with Franchise Sales experience are highly prioritizing for this role.
Location : Franchise Sales and To : Head of the Summary :
The Assistant Franchise Manager is responsible for developing, managing, and expanding the companys franchise network. The role involves overseeing franchise operations, ensuring compliance with brand standards, supporting franchisees, and driving business growth through strategic planning and operational Development :
- Identify and engage potential franchisees through networking, referrals, and franchise expos.
- Evaluate franchise applications and conduct due diligence.
- Assist in the negotiation and signing of franchise Support and Operations :
- Provide training and onboarding support to new franchisees.
- Ensure franchisees adhere to company standards, policies, and procedures.
- Conduct regular audits and visits to franchise outlets.
- Assist franchisees in achieving business performance and Quality Assurance :
- Monitor brand integrity across all franchise locations.
- Ensure consistent customer experience and service delivery.
- Implement marketing and promotional strategies in coordination with Strategy and Analysis :
- Analyze sales reports and market trends to identify areas of improvement.
- Recommend strategies to optimize franchise performance.
- Prepare periodic performance reports for Management :
- Act as the primary liaison between the franchisor and franchisees.
- Address franchisee concerns and resolve operational issues.
- Foster strong, long-term relationships to build a supportive franchise and Requirements :
- Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
- 3 to 7 years of experience in Franchise Management.
- Strong understanding of franchise laws, contracts, and compliance.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and travel as required.
- Proficiency in MS Office and CRM Competencies :
- Strategic thinking and planning
- Leadership and team management
- Analytical and problem-solving skills
- Customer-centric mindset
- Attention to detail and organizational skills
Work Days : Six days a week (Monday to Requirements : Travel, including field visits and outstation assignments, will be required as per project and business The position is based at the Head Office, with periodic market visits across assigned zones.
(ref : iimjobs.com)