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Senior Managed Services Analyst

Senior Managed Services Analyst

ConfidentialBengaluru / Bangalore, India
10 days ago
Job description

Sr Business Systems Analyst

Title : Business Analyst

Job Summary : We are seeking a highly skilled and experienced Technical Business Analyst to join ACoE Delivery team. In this role, you will collaborate with clients, stakeholders and project team members to design, build and implement business solutions across a wide range of products and custom offerings. The ideal candidate will have extensive experience working with teams that leverage Snowflake and other cloud platforms, reporting tools as well as industry standard tools such as GitLab and Confluence Jira.

As a Business Analyst, your primary responsibility will be to understand client requirements, create detailed documentation of business requirements, processes, and solutions, define testing approach to align with business needs, validate new systems to meet business requirements, . You will play a crucial role in bridging the gap between business needs and technical implementation, ensuring the implemented client solution meets the highest standards of quality.

Key Responsibilities :

  • Create comprehensive user stories that clearly articulate functional requirements, incorporating key technical aspects such as security, performance, and scalability
  • Collaborate with business team to understand project objectives, gather requirements, design detailed process maps, and manage the scope of projects.
  • Support the Scrum Master to create user stories based on business requirements
  • Provide business insights to technical team members
  • Develop comprehensive test cases at the application and multi-application levels
  • Create and maintain project documentation
  • Act as a liaison between technical teams, senior management, and the business community.
  • Provide guidance and support to the development team during the implementation phase, ensuring that the solution delivers what was agreed upon with the stakeholders.
  • Facilitate communication between stakeholders and the project team, translating technical language to business language and vice versa.
  • Assist in the prioritization of tasks and scheduling of development to meet deadlines.

Qualifications : ================

  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
  • Understanding of version control practices and quality processes
  • Experience with varied range of IQVIA data assets (Sales, CRM, Patient, Prescriber etc)
  • Proficient with Atlassian tools, specifically Confluence and Jira.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Excellent communication and interpersonal skills, with an ability to present complex information clearly and concisely.
  • Knowledge of Agile methodologies.
  • Relevant certification in Database / BI technologies, Business Analysis or Agile methodologies are a plus.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https : / / jobs.iqvia.com

    Skills Required

    quality processes , Confluence, snowflake , Agile Methodologies, Gitlab, Jira, Reporting Tools

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