Information Technology Service DeskYASH Technologies • Tiruppur, IN
Information Technology Service Desk
YASH Technologies • Tiruppur, IN
4 days ago
Job descriptionAble to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting
ROLE AND RESPONSIBILITIES : -
- Primary contact point for end users via phone / Chat / self-service tickets.
- Qualify and Open tickets for remediation of events.
- Triage Tickets to respective teams.
- Regular update and follow up on tickets in the queue
- Follow up tickets till closure.
- Ability to manage a variety of technically complicated tasks effectively
- Experience in Remote support and troubleshooting skills.
- Understanding of Basics Hardware accessories / devices and peripherals
- Should be flexible for rotational shifts
- Excellent oral and written communications skills
- Exposure in practicing ITIL standards for Infrastructure management
DESIRABLE SKILLS
Create a job alert for this search
Service Desk Information Technology • Tiruppur, IN
Related jobs
)
Itsm Manager - Cyber
Cubical Operations LLP • Coimbatore, Republic Of India, IN
Incident, Problem, Change, and Service Request Management.Drive implementation and continuous improvement of ITSM frameworks aligned with.
Coordinate with cross-functional teams to ensure smooth ser...Show more
Last updated: 3 days ago • Promoted
IT Service Management
ISG (Information Services Group) • Tiruppur, IN
Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show more
Last updated: 3 days ago • Promoted
System Administrator
MGT-COMMERCE GmbH • Erode, IN
MGT-Commerce is a Berlin-based company founded in 2010 that specializes in providing managed cloud hosting services for Magento e-commerce shops on top of Amazon Web Services (AWS).As an AWS Advanc...Show more
Last updated: 30+ days ago • Promoted
Information Technology Support Engineer
Arcana • Coimbatore, Tamil Nadu, India
We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services.This role require...Show more
Last updated: 30+ days ago • Promoted
Information Technology Intern 12 weeks (Unpaid)
Acutis Diagnostics • Coimbatore, IN
Technology Intern – Service Desk (Unpaid, 12 Weeks).Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST.Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY.We take pride in deliv...Show more
Last updated: 4 days ago • Promoted
Information Technology Intern 12 Weeks (Unpaid)
Acutis Diagnostics • Coimbatore, Republic Of India, IN
Technology Intern – Service Desk (Unpaid, 12 Weeks).Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST.Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY.We take pride in deliv...Show more
Last updated: 4 days ago • Promoted
Information Technology Support Specialist
ALTEN India • tiruppur, tamil nadu, in
Act as the first point of contact for all IT-related queries and issues via phone, email, chat, and ticketing system.Provide remote support for business-critical applications, including troubleshoo...Show more
Last updated: 11 days ago • Promoted
T24 System Admin
Systems Limited • Coimbatore, IN
We are looking for a highly skilled and experienced T24 System Admin to provide technical support and troubleshooting for our T24 COB processes.
The successful candidate will be responsible for ensu...Show more
Last updated: 3 days ago • Promoted
Information Technology Support Specialist
Confidential • Coimbatore, India
We are seeking an IT Support Specialist.Micro Focus ALM (Application Lifecycle Management).The role involves assisting in the administration, configuration, and troubleshooting of ALM tools, workin...Show more
Last updated: 15 days ago • Promoted
Senior AppDynamics Observability SME
Dexian India • Erode, IN
Position Title : Senior AppDynamics Observability SME.IT operations, system administration, or engineering.Ansible, Jenkins, Terraform, Python to develop configuration, deployment, and orchestration...Show more
Last updated: 21 days ago • Promoted
ITSM Manager - Cyber
Cubical Operations LLP • Coimbatore, Tamil Nadu, India
Incident, Problem, Change, and Service Request Management.Drive implementation and continuous improvement of ITSM frameworks aligned with.
Coordinate with cross-functional teams to ensure smooth ser...Show more
Last updated: 3 days ago • Promoted
Information Technology Operations Manager
TransFi • tiruppur, India
TransFi powers the world’s payments, helping businesses and individuals access better ways to move money.Combining industry-leading coverage of currencies and payment methods, we deliver compliant ...Show more
Last updated: 11 days ago • Promoted
Head Of Information Technology
AI Outsourcing • Erode, Republic Of India, IN
AI Outsourcing is looking for a Head of Information Technology to transform the Outsourcing / Offshore sector via the use of AI - targeting Accountants globally.
This is a full-time remote role for ...Show more
Last updated: 7 days ago • Promoted
Information Technology Infrastructure Manager
Lactalis India • Erode, Republic Of India, IN
India (Remote Management of Australis Operations).SAP Basis, SD, WM, PP, MM,BI / BW, Linux Server Administrators).IT & SAP Infrastructure Manager.
India to lead our technical team and oversee the IT i...Show more
Last updated: 5 days ago • Promoted
Information Technology Administrator
SaasAnt • Coimbatore, Tamil Nadu, India
The ideal candidate will be adept at troubleshooting, maintaining laptop hardware, configuring network systems, and ensuring data integrity through proper backup solutions.Diagnose and repair lapto...Show more
Last updated: 11 days ago • Promoted
Information Technology Recruiter
Lorvenk Technologies • tiruppur, India
We are looking for a highly motivated and experienced.The ideal candidate will be responsible for sourcing, screening, and hiring IT professionals for our US-based clients.This role requires strong...Show more
Last updated: 16 hours ago • Promoted • New!
Senior Director of IT operations
Foundever • Coimbatore, IN
The Senior Director of IT Operations is a passionate and detailed customer-centric leader responsible for overseeing the day-to-day operations of the IT environment, ensuring operational and execut...Show more
Last updated: 12 days ago • Promoted
Senior Manager IS Cyber Culture & Awareness
Mashreq • Erode, IN
The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show more
Last updated: 12 days ago • Promoted