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[08 / 10 / 2025] Delivery Manager

[08 / 10 / 2025] Delivery Manager

IndiaIndia
8 days ago
Job description

We are looking for a seasoned Delivery Manager who will be responsible for managing end-to-end project delivery while building and nurturing strong client relationships. The role demands a blend of delivery excellence, stakeholder management, and people leadership to ensure projects are executed with quality, within timelines, and aligned with client expectations.

Key Responsibilities

Client Management & Engagement

  • Act as the primary point of contact for key clients, ensuring high satisfaction and trust.
  • Understand client business needs, challenges, and goals, and align delivery outcomes accordingly.
  • Manage client escalations effectively, ensuring proactive communication and resolution.

Delivery & Project Management

  • Oversee the successful delivery of multiple projects / programs, ensuring scope, timelines, and budgets are met.
  • Define delivery roadmaps, track progress, and report KPIs to internal and client stakeholders.
  • Drive adoption of best practices, agile methodologies, and continuous improvement across teams.
  • Leadership & Team Management

  • Lead cross-functional project teams, providing direction, mentorship, and performance management.
  • Collaborate with internal stakeholders (Sales, Account Managers, and Technology teams) to ensure alignment on delivery and client growth.
  • Optimize resource allocation and ensure effective utilization across projects.
  • Skills & Qualifications

  • Proven experience (10+ years) in IT Services / Consulting with at least 4–5 years in client-facing delivery management roles.
  • Demonstrated ability to manage large-scale, complex projects / programs.
  • Experience handling P&L ownership / account growth will be an added advantage.
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    Delivery Manager • India

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