Customer Service Representative (Non-IT)

NOTE : This is a WFH full-time international voice position located in India - you can be located in any part of India .

Cloverleaf Care has an immediate opening for a Customer Service Representative with 3+ years experience for our Operations group. This is a remote position

• located in India - any part of India

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You will be working the US day shift (10 : 00pm - 7am Indian Standard Time, M-F) . This is a work from home position.

"I currently work for Cloverleaf Care and am excited to be working here! ...I feel respected, appreciated, and encouraged to be involved in the day-to-day tasks as a valued team member. The company really cares about its clients and employees...They go out of their way to ensure the care of every client is their number one priority. The workplace culture is positive and encourages my input as a valued employee."

HOW TO APPLY

Please visit our job portal (Our job portal is completely secure) by copying the following address to your browser address bar - https : / / cloverleaf-care.breezy.hr / p / 210b3b024c97-customer-service-representative-non-it-remote .

Or click on the "Apply" button on this page.

Candidates must have a laptop or a desktop with a webcam, headset and high speed internet connection to appear for a video interview.

Do NOT apply more than once for this position because it may result in your application being rejected.

OUR PROCESS

After you apply, you will receive an email with a link to a page where you can tell us more about yourself. This is a required step for you to complete in order to be considered for this position.

After reviewing your response we will then email you regarding next steps. For all correspondence regarding your application continue to only use the email that you used initially to apply to this position.

All emails from us will come from an email address that will contain ' cloverleaf-care.breezy-mail.com ' in the email address. These emails can sometimes end up in your email spam folder . Please make a note of this email address so that you are able to identify emails related to this position. All our emails come from a secure server that hosts our career portal. If you find an email in your spam folder then select the email and then mark it as not spam. Future emails should then come to your Inbox.

Do

REMOTE WORK

Please note that this is a 100% remote / work-from-home position. You will need to have a reliable high-speed internet connection. Staying continuously connected is a core part of our culture, and we thrive in a “virtual real” environment during the workday.

We encourage candidates from all parts of India to apply because this is a 100% WFH position . This position is not limited to any specific city, and candidates from Tier-2 and Tier-3 cities are encouraged to apply if they meet the requirements.

SUMMARY / JOB DESCRIPTION

Are you an outgoing customer service professional with 3+ years experience looking for a promising career working with US customers in services management and coordination?

We are a rapidly expanding healthcare services company in the US and looking to hire a customer service professional in an international voice process role to support our growing needs with scheduling, customer service and human resources functions.

We would love to speak with you if you have excellent spoken and written English skills, have a college degree, and are a motivated self-starter with outstanding time-management abilities. Experience in customer service in a team environment is required.

You will be working full-time from home during the US day shift (10 : 00pm - 7am Indian Standard Time, M-F) .

JOB DUTIES

The Customer Service Representative will perform the following job functions :

REQUIREMENTS

PERKS AND BENEFITS

EDUCATION

UG (Any)