Manager - G2C and UIDAI Services

CSC e-Governance Services India Limited is a Special Purpose Vehicle (SPV) set up under the Ministry of Electronics & Information Technology (MeitY), Government of India, to implement the Common Services Centres (CSC) Scheme. The organization manages one of the world’s largest digital service delivery networks, enabling last-mile access to essential public and private services across rural and urban India.

Operating through over 6 lakh Village Level Entrepreneurs (VLEs), CSC SPV delivers a wide range of G2C, B2C, and financial inclusion services including Aadhaar, banking, insurance, telemedicine, education, digital payments, and government welfare services. Its mission is to empower citizens, promote digital inclusion, support livelihoods, and strengthen India’s Digital India vision by bringing technology-enabled services closer to every household.

Position : Manager – G2C & UIDAI Services

Location : CSC e-Governance Services India Limited – Telangana

State Office

Department : G2C and UIDAI

Reporting To : State Head – Telangana

Employment Type : Full-time

1. Position Overview

The position Manager – G2C & UIDAI Services will be responsible for planning, implementing, and monitoring the delivery of Government-to-Citizen (G2C) services and operating Aadhar Seva Kendras and UCL Centres across all Telangana. The role emphasizes service enablement, compliance management, performance monitoring, stakeholder coordination, and expansion of G2C & Aadhaar services through the CSC network in Telangana.

This includes the management of service implementation and delivery across Telangana, VLE and Operator training and support, work closely with the UIDAI and other relevant Government Departments, performance tracking, reporting, compliance adherence, grievance redressal, stakeholder coordination, and

achieving state-level service rollout targets.

2. Key Responsibilities :

i. G2C Services :

• Oversee implementation of both Central and State government services across CSCs in Telangana
• Coordinate with State Government departments to onboard new G2C (Government-to-Citizen) services
• Build and maintain strong relationships with senior government officials, local authorities, and partner institutions
• Facilitate MoUs, approvals, and follow-ups with relevant stakeholders
• Oversee implementation of both Central and State government services across CSCs in Telangana

ii. UIDAI Services :

iii. General Leadership

3. Qualifications & Experience :

4. Skills & Competencies :

5. Annual Salary Package : INR 7,20,000 - INR 12,00,000 / - (based on qualification and experience)