ERP Coordinator

Job Title : ERP (Enterprise Resource Planning) Coordinator

Location : Gachibowli, Hyderabad

Experience : 5+ Years

Notice Period : Immediate joiners

Salary Budget : 6 LPA – 9 LPA

Job Description :

We are looking for a detail-oriented and tech-savvy ERP Coordinator to manage and support our E nterprise R esource P lanning (ERP) system. The ideal candidate will be responsible for coordinating ERP activities across departments and vendors, ensuring smooth data flow, and supporting end-users.

Key Responsibilities :

• Coordinate with departments to understand their ERP-related needs and workflows.
• Configure ERP modules, workflows, and business processes as per organizational needs, while maintaining comprehensive documentation including SOPs, user guides, and training materials, and ensuring end-user enablement through effective training on ERP features and best practices.
• Providing day-to-day support for ERP users, including troubleshooting issues, answering queries, and resolving technical problems.
• Act as a liaison between users and technical support teams to facilitate communication on troubleshoot user issues and resolve them effectively.
• Assist in the implementation, testing, and maintenance of the ERP systems.
• Leverage AI tools within the ERP and other platforms to generate insights and improve decision-making.
• Manage and maintain secure cloud-based data storage and backups.
• Collaborate with data analysts to build dashboards for real-time performance tracking
• Integrate CRM systems (e.g., Salesforce, Zoho, HubSpot) with ERP for seamless lead-to-cash processes.
• Support sales, marketing, and customer service teams in optimizing CRM workflows.
• Utilize ClickUp or similar platforms for project and task management.
• Coordinate with the IT team to troubleshoot system issues, software bugs, or user access concerns.
• Assist in the automation of manual tasks using RPA tools and AI integrations.
• Conduct regular training sessions and create documentation for ERP and software tools.
• Monitor data accuracy and system functionality.
• Generate regular reports and dashboards as per business requirements.
• Ensure data security and compliance with organizational policies.
• Stay updated with new ERP features, updates, and best practices, ensuring optimal system performance.

Requirements :