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Salesforce Consultant - Marketing Cloud

Salesforce Consultant - Marketing Cloud

TRDFIN SUPPORT SERVICES PRIVATE LIMITEDHyderabad
30+ days ago
Job description

Required Qualifications :

  • Mandatory Experience in financial services cloud.
  • Bachelors or Masters degree in Computer Science, Information Technology or related field.
  • 5+ years of experience in Salesforce ecosystem.
  • Minimum 3+ years of experience with successful project delivery on the Salesforce platform as consultant.
  • Proven expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
  • Strong understanding of Salesforce data model, sharing rules, roles, and profiles.
  • Experience with Salesforce Flow, Process Builder, and Apex is a plus.
  • Proficient in Marketing Cloud tools like Journey Builder, Email Studio, and Automation Studio.
  • Excellent communication and stakeholder management (Good to have) :

Salesforce certifications preferred (e.g., Salesforce Administrator, Service Cloud Consultant, Marketing Cloud Email Specialist, Platform Developer I).

We are seeking an experienced Salesforce Consultant with strong hands-on expertise across Sales Cloud, Service Cloud, and Marketing Cloud. This role will be responsible for understanding business needs, designing Salesforce-based solutions, and supporting the implementation and optimization of Salesforce features to drive customer and business success. The ideal candidate has deep platform knowledge, stakeholder management skills, and hands-on experience in configuration and automation tools within Responsibilities :

  • Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Marketing Cloud.
  • Configure and customize the Salesforce platform, including objects, fields, page layouts, record types, workflows, flows, validation rules, and more.
  • Implement Marketing Cloud solutions using tools such as Journey Builder, Email Studio, Automation Studio, and segmentation.
  • Optimize business processes and customer journeys through automation tools like Salesforce Flow, Process Builder, and workflow rules.
  • Ensure proper setup of roles, profiles, sharing rules, and permission sets in line with security and access control requirements.
  • Support data integration, data migration, and sync between Salesforce and third-party applications.
  • Troubleshoot and resolve issues related to Salesforce configurations, user access, or data integrity.
  • Monitor platform performance and usage, provide ongoing support, and recommend enhancements based on best practices.
  • (ref : hirist.tech)

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