Ideal Candidate Traits :
- Proactive, detail-oriented, and thrives under pressure
- Demonstrated technical proficiency and design thinking
- Experience in Agile and ITSM environments
- Strong communication and stakeholder management skills
Core Technical Skills (Required) :
SQL Querying
Capable in writing SQL queries for data extraction, transformation, and validation.Experience with relational databases to support access audits, reporting, and troubleshooting.Bash & Unix Shell Scripting
Familiarity & experience in command-line scripting skills for automating operational tasks, log parsing, and system monitoring.Familiarity with cron jobs, file manipulation, and process control in Unix / Linux environments.CI / CD & Automation
Hands-on experience with continuous integration and deployment pipelines. (good to have)Ability to integrate security checks and access controls into automated workflows.Site Reliability Engineering (SRE)
Exposure to SRE principles such as observability, incident response, and service-level objectives (SLOs).Experience in maintaining high-availability systems and reducing toil through automation.Platform and Working knowledge of :
Operating Systems : Windows and UNIX / LinuxNetworking : Basic understanding of firewalls, DNS, and VPNsWeb Applications : Familiarity with authentication flows and session managementDatabases : Understanding of schema design, indexing, and access controlPython Scripting
Ability to write Python scripts for automation, data processing, and integration with APIs.Useful for building lightweight tools or enhancing existing IAM workflows.XLR (XebiaLabs Release) or Chef Habitat
Familiarity with release orchestration (XLR) or application automation and packaging (Chef Habitat).Helps in managing infrastructure as code and deploying secure, consistent environments.Privilege and Access Management (PAM)
Understanding of PAM concepts such as least privilege, session recording, and credential vaulting.Experience with tools like RSA IGL, MARC, CyberArk, BeyondTrust, or similar is a plus.Requirements :
Overall, to years of experience and to years of relevant experience required.ITSM SLOs and volume management; reduction of work orders through RCA and problem managementMinimum Bachelors Degree requiredTop required skills :
Bash and Shell ScriptingSQL querying and data structureAccess and Privilege management functional knowledgeTop Soft skills :
Effective task status reportingStakeholder management- effective business communicationCollaborative and teamwork mindsetAditiIndia