Client Relations Specialist

Company Description

Ikyam Solutions, a SAP Gold Partner, specializes in driving digital transformation and business automation with over a decade of expertise. Focused on ERP services and product innovations, Ikyam delivers tailored, intelligent solutions ensuring tangible business outcomes. With core principles rooted in Strategize, Transform, Adopt, Realize, and Sustain (START), the company adopts a mission-driven, customer-centric approach. Ikyam stands out as a trusted partner by converting business challenges into meaningful opportunities through its consulting-led approach.

Role Description

This full-time on-site role as an Inside Sales Representative is based in Noida. The individual will be responsible for identifying and nurturing sales opportunities, generating leads, and managing accounts to achieve customer satisfaction. Day-to-day tasks will include engaging with prospects, understanding customer needs, maintaining communication with existing clients, and collaborating with the sales team to meet business objectives.

Qualifications

• Proficiency in Inside Sales and Lead Generation
• Strong focus on Customer Service and Customer Satisfaction
• Experience in Account Management and building long-term client relationships
• Excellent communication and interpersonal skills
• Ability to work collaboratively within a team and independently as needed
• Familiarity with SAP products and digital transformation solutions is a plus
• Bachelor's degree in Business, Marketing, or a related field