Lead Quality Control Specialist

Company Description

phab was created to answer the question of why we must choose between healthy and tasty snacks. Led by a nutritionist, our team includes scientists and food enthusiasts dedicated to making snacking both healthy and delicious. Our mission is to promote better snacking habits without compromising on taste by focusing on protein-rich snacks. We offer a range of products including milkshakes, energy bars, granola bars, superfood bombs, and protein powders. Our products contain no trans fats, GMOs, or harmful sugars, and can be found in major grocery stores and online marketplaces across India.

Role Description

As the Senior Quality Executive for our food-FMCG business (protein bars, protein milkshakes, granola etc.), you will be responsible for ensuring our contract manufacturing units (CMUs), distribution network and retail outlets adhere to the highest quality, food safety, hygiene and brand standards. You will work closely with production, supply chain, R&D / new product development, distribution and channel teams to train staff, build robust SOPs, monitor compliance, audit and investigate quality deviations, and generate management reports. Because we operate multiple CMUs and a broad distribution / retail footprint Pan - India, this role involves substantial travel, auditing, and field-work.

Key Responsibilities

• Develop, implement, maintain and continuously improve the quality management system (QMS) at CMUs : including SOPs, work instructions, hygiene & sanitation protocols, calibration logs, traceability, internal audit checklists.
• Monitor raw material, in-process and finished product quality for the categories (protein bars, shakes, granola) : perform inspections, sampling, coordinate lab tests, ensure compliance to specifications, shelf-life, stability.
• Manage and resolve quality issues : lead root-cause analysis (RCA), corrective & preventive action (CAPA) plans, liaise with production / packaging / vendors to ensure timely resolution.
• Conduct internal audits of CMUs and coordinate external audits (food safety / regulatory / customer audits) as required.
• Train production & QA staff at CMUs on food safety, hygiene, good manufacturing practices (GMP), allergen control, traceability, documentation, equipment calibration.

Distributor & Retail Audits :

Required Qualifications & Skills

ability to perform root-cause analysis and implement CAPA effectively.

ability to work cross-functionally with production, packaging, R&D, supply chain, sales / distribution and vendors.

Personal Attributes

Key Performance Indicators (KPIs)

Travel & Working Conditions

may include production shift oversight, audits, training sessions, also observation of channel practices.

What We Offer

Travel, exposure to multiple states, plants, distribution and retail environments – ideal for someone looking to build a strong foundation in food quality for FMCG