Technical Support EngineerGrowatt New Energy • Ahmedabad, Gujarat, India
Technical Support Engineer
Growatt New Energy • Ahmedabad, Gujarat, India
5 days ago
Job descriptionDegree in Power Electronics, Electrical Engineering, Automation , or related fields preferred. Experience in electrical or photovoltaic (PV) industry) service is a plus. Strong problem-solving, analytical, and self-learning skills . Excellent communication, customer handling, and teamwork abilities . Proactive, responsible, goal-oriented, and able to work under pressure. Proficient in MS Office and technical documentation .
We are looking for a proactive and skilled technical support Engineer
Key Responsibilities
- Provide technical support for market products.
- Deliver training for distributors and installers on product usage.
- Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
- Maintain technical documentation and daily work reports, following company policy.
- Handle customer inquiries, product fault diagnosis, product replacement / maintenance, systerm upgrades, and routine visit.
Qualifications
You can also email the following information directly to tonya.chen@growatt.com； syedhamza.qamar@growatt.com ： Position, Expected Salary, Earliest Start Date, and Base Location
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Technical Support Engineer • Ahmedabad, Gujarat, India
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