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Executive Customer Order Management & Technical Support

Executive Customer Order Management & Technical Support

ConfidentialPune, India
22 days ago
Job description

As a Customer Order Management Executive you are responsible for handling orders from MWIN customers, managed

by responsible Sales Account Holders. You are reponsible for providing service in a way that secures MW´s position as

a valued commercial partner and leading supplier of axial impellers.

You are furthermore responsible for a good cooperation with Sales team, Production, Purchasing and Shipping

department in MWIN stabling MW to deliver operational excellence according to MW value proposition.

Areas of responsibility :

The Employee´s job includes the following :

  • Customer Account management
  • Identify and develop new customers.
  • Understanding customers' application requirements and suggesting a suitable product
  • Manage End to End Sales solution and customer support cycle.
  • Technical and Commercial agreements with the customers
  • Coordinating orders with production and logistics
  • Addressing and resolving any issues and customer complaints
  • Understand technical drawings and release their BOM in the ERP system reporting & maintaining data in ERP

system

  • To perform ad-hoc activities / projects assigned by the management.
  • The most important skills and knowledge related to this job :

    A solid technical background with an Mechanical engineering degree

  • Excellent interpersonal, communication, and negotiations skills
  • High level of enthusiasm and persistence in pursuing goals
  • Highly structured, analytical, fact & details oriented
  • Autonomous, Visionary, innovative, proactive, and self-motivated
  • Perks : 5 days Working Week

  • Medical & Accidental Insurance – Borne by Company
  • Free Health Checkup for Employee
  • Free Canteen Facility
  • A challenging job in a Global company
  • Good opportunities to create Visible and measurable results.
  • Skills Required

    Erp System

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