Claims Manager (Fire & Marine Insurance)

Location : Mumbai, Marine Lines

Post : Claims Manager

Key Responsibilities :

Manage and oversee the end-to-end claims process across Fire, Marine, and Property lines of business.

Collaborate effectively with Surveyors and Insurance Companies to ensure fair and timely claim settlements.

Provide training, mentoring, and technical guidance to the claims department staff.

Ensure accuracy, professionalism, and clarity in all claim-related documentation and communication.

Draft and review claim documents with strong English writing skills.

Drive performance within the team with an aggressive, result-oriented approach while maintaining a collaborative environment.

Uphold and contribute to creating a WOW factor in the Claims Department through efficient service delivery.

Apply accounting knowledge, where required, to support claim evaluations and settlements.

Maintain a long-term commitment to the organization by consistently enhancing claim processes and department standards.