Operations Center Manager

Description

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 799 ports across 144 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from load port to discharge port.

Our clients include Cargo Owners, Traders, Miners, Oil Majors, Ship Owners, Ship Operators, and Ship Managers, handling a wide array of goods and vessel types such as containers, dry bulk, breakbulk, project cargo, crude oil, refined products, natural gas, and passengers.

Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.

As the Operations Center Manager, you are responsible to oversee the smooth and efficient functioning of Noatum Maritime operations, ensuring safety, security, and compliance with regulations.

Job Description

• Lead the various teams to ensure data accuracy with timeliness being maintained in multiple systems.
• Coordinate with various stakeholders (internal & external) to ensure data quality is being maintained.
• Coordinate and ensure that defined processes are being followed.
• Lead various training programmes for team performance improvement.
• Manage the team to achieve business objectives and goals.
• Measure group productivity as well as the individual reports to maintain the team performance.
• Identify, recommend and support the implementation of various programmes for process improvement.
• Ensure all required reports are produced in timely manner with no comprise on data quality.
• Manage end to end process of various functions e.g. data entry & quality, enquiry management, local support etc.

At Noatum, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people talents in all their diversity while eliminating any form of discrimination

Minimum requirements

Skills