Merchandiser

Merchandiser : A.

Understanding customer context and planning team processes

Roles & Responsibilities

Understanding team goals : revenue goal, delivery goal

Understand annual, quarterly and monthly goals

Understand customer : calendar, org structure, requirements, approval processes, operating systems, target price points, selling strategy,

In collaboration with Design & CPs, creating Customer Profiles with all the relevant details

Work closely with CP to plan for monthly sales and revenues

B. Planning and Coordination of Production Processes

Roles & Responsibilities

Within 24h of receiving tech pack

Give brief (in style run through meet) to Technician, Sampling coordinator, Fabric Merchant, Trim Manager

Raise alert to customer WITHIN 3 days (of receiving tech pack) in case there's challenge with production feasibility, timelines feasibility, cost

Through the PD Process

Create PD TNA and maintain timelines

Share weekly PD updates to customers

Maintain Weekly plans for Pattern, Proto, SMS maintained with Technicians, Sampling coord

Holding a Product Integrity Meeting : with Quality, Technician, PPC and FM. Where products are analyzed to align on call-outs on timelines, production feasibility, quality and cost.

Maintain Weekly product integrity plan tech, QA, PPC, FM, Trim Manager

Raise timely alerts a week ahead in case of timeline changes, production challenges,

Sharing pictures and taking approvals of proto before its dispatched

Updating courier slides , sending AWBS

Invoicing if protos are paid, and notifying accounts team once payments are brought in

Ensure customer gives proto payment timely Not sending proto until payment received

Before Proto goes : prices to be communicated

Call outs : price targets being low, production feasibility, timelines feasibility WITHIN 3 days

Through the SMS Process

Maintain SMS and salesmen samples timelines, share pictures

Call outs during SMS to be shared with customer

Pricing closed at SMS(true replication)

EWS : all comments (2 weeks before PO) [no more changes allowed]

Aligning w FM, trims, ppc on timelines, costing,

Once PO comes in

Within 3 days :  budget sheets submitted to fms and accounts

Ensuring Advances are received from customers before fabrics are booked

Final TNA to be closed and shared w buyer

Weekly updates for buyers as the production begins

once pp comes sharing pictures

Production tips from all members, raise alerts to Supreet and customers

Pp : no comments accepted, true representation of productions

Size set planning to be give to tech qa sampling

rtc closure accurate file making (checklist)

plan to be taken from ppc for TOP and delivery

Follow throughs at every stage

All submissions to be sent to customers and taken approvals

File making : all documents, approvals

At cost and budget sheets ensuring gross margins, COGS, are kept as per budget sheets and raising any alerts to TL & CEO

Key Result Areas

Timeliness and cost efficiency

Competencies

Customer relationship management

Follow throughs

Execution

Timely alerts people management’s

Salary : 40-45k

Experience : 3-5 years