Act as the primary point of contact for client queries and issues.
Understand client requirements and ensure timely delivery of solutions.
Coordinate with cross-functional teams to ensure smooth project execution.
Prepare, analyze, and present detailed reports as per client and management requirements.
Ensure Emails deliverables follow the industry’s best practices & brand compliance.
Develop deep knowledge of specific processes, tools, and systems.
Recommend measures to improve work process methods to ensure the highest quality work output possible.
An ability to comprehend problems and articulate solutions in a way that is completely aligned to the business strategy and easy to understand for clients.
What will you need?
Relevant experience in email marketing and other channel deployment or campaign management.
Working experience on any Marketing Automation platform such as SFMC / Adobe Campaign / Eloqua / Marketo.
Proficient in reporting and analyzing campaign performance.
Excellent analytical skills with a data driven approach.
Proficiency in MS Office, especially Excel and PowerPoint.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and projects simultaneously.
Demonstrated leadership qualities and a proactive attitude.
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