Process Associate

Role Summary

We are seeking a Process Associate to support compliance governance, statutory operations, and employee helpdesk query management. T

Key Responsibilities

• Prepare and review compliance documentation (PF, ESIC, Gratuity, Shops & Establishments, CLRA, etc.).
• Coordinate with client HR / Finance teams to collect and validate data.
• Manage employee queries via helpdesk platforms and escalate complex cases.
• Maintain compliance trackers, calendars, MIS, and documentation records.
• Liaise with government authorities for registration, renewals, and statutory filings.
• Ensure 100% accuracy, SOP adherence, SLA compliance, and timely delivery.
• Stay updated on PF / EPFO circulars, notifications, and compliance changes.

Required Qualifications & Skills