IT Solutions Manager - Sales & Marketing

About Alkem :

Alkem Laboratories Limited is an Indian multinational pharmaceutical company headquartered in Mumbai, that manufactures and sells pharmaceutical generics, formulations and nutraceuticals in India and globally over 50 countries. We have consistently been ranked amongst the top five pharmaceutical companies in India. Our portfolio includes illustrious brands like Clavam, Pan, Pan-D, and Taxim-O, which feature amongst the top 50 pharmaceutical brands in India.

Purpose of the role :

The IT Business Partner – Commercial Ops will act as a strategic technology enabler for the Sales & Marketing teams, ensuring that IT solutions enhance field force productivity, customer engagement, and data-driven decision-making while ensuring strict compliance with pharma industry regulations.

Essential Duties and Responsibilities :

IT Strategy & Business Alignment

• Act as the primary IT liaison for Sales, Marketing, and Commercial Excellence teams, ensuring alignment of IT solutions with business goals.
• Develop and implement a CRM and sales automation roadmap to improve field force effectiveness and physician engagement.
• Ensure full compliance with Indian and global pharma regulations, including :
• Uniform Code of Pharmaceuticals Marketing Practices (UCPMP) for ethical interactions with HCPs.
• Medical Council of India (MCI) guidelines, NPPA regulations, and global data privacy laws (GDPR for HCP interactions, US FDA marketing compliance rules) in digital engagements.

Technology & Digital Transformation Initiatives

Process Optimization & Performance Management

Vendor & Stakeholder Management

Education background :

Master’s degree in Computer Science, Information Technology, or Business Management (or a related field)

Experience :