Customer Relations Executive

Company Description

LaptopOnRent.biz is one of the top IT rental companies in India, providing businesses and individuals with high-quality laptops and desktops on rent—whether for a day, a short-term project, or long-term needs.

Role Description

This is a full-time on-site role for a Customer Relations Executive located in Ahmedabad. The Customer Relations Executive will be responsible for managing client relations, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks will include communicating with clients, addressing and resolving customer inquiries and complaints, and maintaining client records. The role will require proactive communication and the ability to effectively build and maintain positive client relationships.

Qualifications

Strong Interpersonal Skills and Communication

Experience in Client Relations and Customer Satisfaction

Proven track record in Customer Service

Ability to handle customer inquiries and resolve complaints effectively

Excellent problem-solving skills

Team-oriented with the ability to work independently

Previous experience in a customer-facing role is a plus

Bachelor's degree in Business, Communications, or a related field