Position Summary
We are seeking a skilled Security Consultant to join our Cisco Secure Access Helpdesk team. The ideal candidate will have strong hands-on experience in network security and secure remote access technologies. You will support enterprise customers in the deployment, migration, and ongoing management of secure access solutions including Cisco Secure Access SSE , Cisco Umbrella , Cisco AnyConnect , and related SASE / VPN tools.
Key Responsibilities
Cisco Secure Access Implementation & Migration
- Deploy and configure Cisco Secure Access SSE solutions for enterprise clients.
- Lead migration efforts from legacy SSE / VPN platforms to Cisco Secure Access.
- Provide post-deployment support, troubleshooting, and knowledge transfer to clients.
Technical Skills & Solution Management
Deploy, manage, and troubleshoot :Zscaler SASE solutionsCisco Umbrella policies and DNS-layer protectionCisco AnyConnect VPN and other IPSec / SSL VPN solutionsCisco ASA / Firepower / similar firewall solutionsDeep understanding of network protocols : TCP / IP, DNS, DHCP, HTTP / HTTPS, VPN tunneling protocolsBasic experience with SIEM , IDS / IPS , cloud security , and endpoint protection technologiesUtilize network monitoring tools to maintain security and performance standardsBasic Qualifications
Bachelor's degree in IT, Computer Science, or a related field3–5 years of experience in network security, secure access, or infrastructure supportHands-on experience with :Cisco security stack (Umbrella, ASA / FTD, AnyConnect)SASE solutions such as Zscaler or Prisma AccessStrong problem-solving and analytical skillsExcellent communication skills (written and verbal)Ability to work in fast-paced, customer-facing environmentsPreferred Certifications
CCNA Security / CCNP Security or equivalentZscaler Certified Professional, Cisco Umbrella Advanced Admin (optional but beneficial)Skills Required
Network Security