Program Management Lead

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.Careers.Indegene.Com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Role : Associate Manager, Program Management

Job description : You will be responsible for :

• Manage and improvise on overall project profitability and budgets through scope management, monitoring forecast and budget hours, managing billing based on contracted terms and ensuring timely client approvals productivity and revenue conversion of surplus hours. capacity and reducing cycle times
• Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently
• Manage projects for cost adherence and variance / deviations and revenue projections (+, - 10% deviations in all projects)
• Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication
• Demonstrates capability of managing multiple projects independently
• Manage multifunctional teams and build a conducive work atmosphere
• Understand project scope, goals and deliverables of the Project.
• Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion by identifying and managing project dependencies and critical path
• Help project team to plan and schedule project timelines and milestones using appropriate tools.
• Liaise with project stakeholders on an ongoing basis.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyse results and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Conduct project post-mortems and create recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.

Your impact : Must have :

Account Management, Service Management, Business Analysis & Consulting, Client servicing in Digital Analytics space.

Nice to have :

EQUAL OPPORTUNITY : -

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.