Urgent Search! Team Lead – AR (Accounts Receivable)- Revenue cycle management US Healthcare

We're Hiring : Team Lead – AR (Accounts Receivable)

Location : Cochin & Coimbatore (Work from Office Only)

Open Positions : 4

Experience Required : 5+ years in US Healthcare RCM, including 2+ years in managing teams / processes

About the Role

We’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).

Key Responsibilities

• Lead and manage a team of 30+ AR associates to ensure high performance.
• Distribute daily work volumes and ensure adherence to client SLAs & turnaround times.
• Support production and delivery for client-specific RCM processes and projects.
• Troubleshoot and resolve workload-related challenges to ensure timely outcomes.
• Conduct regular quality assurance reviews to maintain service excellence.
• Set performance goals, delegate tasks, and monitor execution for efficiency.
• Analyze and track team metrics to drive continuous improvement.
• Identify training needs and deliver targeted coaching to enhance team capabilities.
• Collaborate with quality auditors to ensure compliance and improve quality scores.
• Handle client escalations and ensure complete client satisfaction.
• Demonstrate expertise in end-to-end RCM, particularly AR and denial management.

Candidate Profile : Qualifications & Experience

Why Join Us?

At Wave Online Infoway, we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.

Apply Now or Reach Out

For more information, connect with our recruitment team :

Wave Online Infoway

Empowering healthcare through expert RCM solutions