We're Hiring : Team Lead – AR (Accounts Receivable)
Location : Cochin & Coimbatore (Work from Office Only)
Open Positions : 4
Experience Required : 5+ years in US Healthcare RCM, including 2+ years in managing teams / processes
About the Role
We’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).
Key Responsibilities
- Lead and manage a team of 30+ AR associates to ensure high performance.
- Distribute daily work volumes and ensure adherence to client SLAs & turnaround times .
- Support production and delivery for client-specific RCM processes and projects.
- Troubleshoot and resolve workload-related challenges to ensure timely outcomes.
- Conduct regular quality assurance reviews to maintain service excellence.
- Set performance goals, delegate tasks, and monitor execution for efficiency.
- Analyze and track team metrics to drive continuous improvement .
- Identify training needs and deliver targeted coaching to enhance team capabilities.
- Collaborate with quality auditors to ensure compliance and improve quality scores.
- Handle client escalations and ensure complete client satisfaction.
- Demonstrate expertise in end-to-end RCM , particularly AR and denial management .
Candidate Profile : Qualifications & Experience
Education : Bachelor’s degree or equivalent.Experience :Minimum 5 years in US Healthcare RCMAt least 2 years in a Team Leader / Process Coach / Team Coach roleCurrent designation should reflect team leadership (Immediate joiners preferred)Deep understanding of AR processes, denial management, and payer-specific guidelines.Strong communication and interpersonal skills for managing both teams and clients.Ability to analyze KPIs and improve team and process performance.Proficient in AR management software / tools, and experienced with HIPAA compliance .Familiarity with insurance billing , payer contracts , and medical coding (CPT / ICD-10) .Advanced Excel and reporting skills for data tracking and decision-making.Able to adapt to dynamic client needs and shifting healthcare industry standards.Why Join Us?
At Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.
Apply Now or Reach Out
For more information, connect with our recruitment team :
Rajalakshmi Kannan – 9526017766 | rajalakshmi@wavehca.comNasiya – +91 85902 01716 | nasiya@wavehca.comModhimol PN – 8590201718 | modhimol@wavehca.comAnagha J D – 9526019966 | anagha@wavehca.comWave Online Infoway
Empowering healthcare through expert RCM solutions