Director of Engineering – AI Document Intelligence & Automation

JD for Director of Engineering – AI Document Intelligence & Automation

Exp : 10+ years

This is a hands-on, high-impact leadership role :

We are now productizing this internal platform into a scalable, standalone solution that supports AI ingestion for all lending + deposit processes .

To get there, we’re hiring a Director of Engineering who will scale the entire technical organization — architecture, people, practices, delivery, and AI innovation.

What You’ll Lead

This is a hands-on, high-impact leadership role :

Engineering & Technical Leadership

Own the technical roadmap for Cync’s AI Document Intelligence platform

Drive execution across multiple engineering teams :

→ LOS AI ingestion, Servicing workflow automation, Vision AI, Integrations, Cloud Infra

Architect modular, scalable pipelines for :

Financial statements + tax returns

Rent rolls + leases

Appraisals + construction docs

Borrowing base collateral files

KYC / identity docs for deposits

Build guardrails to ensure accuracy, traceability, compliance + explainability

Platform & Productization

Convert one-off extraction workflows into a configurable platform :

Document Layout → Sub-section segmentation

Contextual parsing based on content type

Automatic table + image → data conversion

Natural language-based field extraction

Retrieval pipelines powered by document metadata & embeddings

Ensure interoperability across Origination → Servicing → Core banking systems

Execution & Scale

Establish high-velocity engineering processes and release discipline

Scale engineering headcount 2–3+ hires / month while raising the bar

Implement modern observability, testing automation, and performance engineering

Drive cost-efficient cloud scaling and AI model operations (model versioning, evaluation)

Cross-Functional Leadership

Partner with Product to turn customer workflows into intelligent automation

Collaborate with Sales / Pre-Sales for enterprise deployments

Work with Compliance / Risk to meet banking regulatory expectations

Represent engineering in customer and executive steering sessions

What You Bring

10+ years of engineering experience with 3+ years leading teams

Built & scaled :

→ AI / ML or data platforms

→ Workflow automation or enterprise SaaS

→ High-availability, secure production environments

Deep familiarity with LLMs + Vision Models (OCR not enough)

Strong architectural ability — event-driven, streaming, microservices, vector DB

Proven ability to turn messy, unstructured data into reliable structured outputs

Experience integrating with financial systems : core, GL, banking APIs

You’ve lived through scale : dozens to hundreds of engineers, before that you have worked at a well-run, high-bar company where you learned what great engineering culture looks like

A true builder who enjoys hands-on contribution where needed

Success in This Role Means :

Cync delivers best-in-market accuracy on complex banking documents

AI extraction becomes fully integrated with LOS + Servicing workflows

Platform supports all loan + deposit products in the bank lifecycle

Deployment scalability : +100 banks with repeatable configuration

Engineering culture : fast, accountable, transparent, innovative

A thriving organization that executes at speed — while staying resilient