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Customer Success Intern
UptimeAI Inc.Lucknow, IN6 days ago
Job descriptionBachelor's degree in Computer Science / Engineering (B.Tech in Chemical / Mechanical / Mining / Petroleum) Strong communication and interpersonal skills. Analytical mindset with the ability to interpret data and draw actionable insights. Interest in SaaS products, AI solutions, or industrial technologies is a plus. Self-motivated, detail-oriented, and able to work in a fast-paced environment Demonstrated ability to learn and adapt to new technologies quickly. Freshers with relevant projects / portfolio will also be considered Impact Industry-Wide Change : Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients. Collaborative and Growth-Oriented Environment : Join a talented, passionate team that values innovation, continuous learning, and professional growth. Opportunities for Leadership and Innovation : Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream / downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
Role : Customer Success Intern
Location : Bangalore, India (Hybrid)
Department : Customer Success
Role Overview
We are looking for a Customer Success Intern who is passionate about technology, problem-solving, and delivering value to customers. This role offers hands-on exposure to client engagement, product adoption strategies, and real-world problem-solving in industrial AI..
Key Responsibilities
- Support the creation of customer documentation, guides, and training material.
- Monitor and analyze customer usage data to identify trends, adoption patterns, and potential issues.
- Collaborate with cross-functional teams (Product, Engineering, Data Science) to relay customer insights and suggest improvements.
- Participate in customer review calls and prepare meeting summaries / reports.
- Contribute to initiatives aimed at improving retention, upselling opportunities, and customer satisfaction.
Qualifications Preferred Qualifications
Why to join UptimeAI :
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Intern • Lucknow, IN
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