Logistics Executive-First Mile

Job Title : Logistics Executive-First Mile

Department : Operations

Location : Chhatarpur, South Delhi,

Experience : 2-4 yrs

Qualification : Graduation / MBA , Logistics, Business Administration, or a related field

Role Overview

The First Mile Logistics Executive will oversee and manage all first-mile operations—from Warehouse Pack to ship —ensuring timely, accurate, and cost-effective transportation of goods. This role demands strong coordination, attention to detail, and collaboration with suppliers, logistics partners, and internal teams to maintain a seamless supply chain

Key Responsibilities

• Track shipments from packing to connection and ensure smooth movement through all stages of the first-mile process.
• Monitor on-time pickup of shipments from vendors and warehouses.
• Ensure all courier partners pick up and connect shipments to the next leg of the journey as per the defined timelines.
• Closely monitor system dashboards and logistics portals to track live status and performance metrics.
• Coordinate with courier partners, internal warehouse, and operations teams to resolve any first- mile delays or exceptions (missed pickups, RTOs, or connection issues).
• Maintain daily reports of pickup performance, delay reasons, and escalation status.
• Support and ensure smooth execution of RTO inbound processes — from receiving shipments to system updates and documentation.

Required Qualifications

Graduation / MBA , Logistics, Business Administration, or a related field.

1–3 years of experience in logistics, supply chain, or operations (e-commerce experience preferred).

Strong understanding of first-mile operations and vendor coordination.

Proficiency in Excel, Google Sheets, and logistics management tools.

Excellent communication and problem-solving skills.

Preferred Skills

Experience in e-commerce or B2B logistics operations.

Knowledge of 3PL coordination and transport management systems (TMS).

Analytical mindset with a data-driven approach to decision-making