Job Title : Bookkeeper (SMBs and Franchise Accounting)
Location : Remote
Employment Type : Full-Time | US Time Zone Coverage (ET / PT / CT overlap)
About ConnectedStars
ConnectedStars is an operations and talent partner for SMBs and multi-unit franchises across the U.S. We build reliable back-office systems—finance, people, and processes—so owners can scale with confidence. We value accuracy, transparency, and a get-it-done mindset.
The Role
You’ll be the day-to-day owner of franchise bookkeeping for multi-unit clients (restaurants, salons, fitness, retail, home services). You’ll run clean books at the location and consolidated levels , ensure timely period closes , and deliver unit economics that franchise owners use to make decisions.
Key Responsibilities
Multi-Unit Bookkeeping
- Own daily posting and month-end close for multiple locations; maintain standardized chart of accounts by brand .
- Reconcile bank / credit card / merchant accounts and third-party delivery or marketplace deposits (e.g., DoorDash / Uber Eats, Shopify / Amazon) including fees / chargebacks.
- Match POS sales to deposits and resolve over / short cash variances.
- POS & Systems
- Integrate and reconcile data from Toast, Square, Clover, Lightspeed, Revel, Shopify POS (as applicable).
- Maintain clean bank feeds and mapping rules in QuickBooks Online (preferred) or Xero; support exports from FranConnect or similar franchise systems.
Revenue, COGS, and Inventory
Record daily sales summaries (net of discounts, comps, refunds, taxes, tips).Track inventory / COGS and waste; post landed costs; help implement perpetual or period inventory where applicable.Manage deferred revenue (e.g., gift cards, prepaid packages / memberships) and redemptions.AP / AR & Cash Control
Run three-way match for vendor bills (PO / invoice / receipt) where used; code shared costs across locations.Process payments, credit memos, and vendor statements; manage W-9 collection and 1099-NEC vendor lists.Set and monitor cash-handling controls and deposit cadence.Payroll & Labor
Prepare payroll inputs (hours, tips, PTO) and reconcile payroll journals; coordinate with providers (ADP, Gusto, Paychex).Track labor % by location / department and accrue payroll taxes / benefits as needed.Compliance & Taxes
Prepare sales / use tax workpapers across states; coordinate e-filings (experience with Avalara / TaxJar a plus).Support CPA with 941 / 940 , state filings, and annual returns; maintain audit-ready records.Reporting & Unit Economics
Deliver location P&L, balance sheet, cash flow and consolidated roll-ups on a 4-5-4 retail calendar or monthly close.Build simple KPI packs : sales mix, AOV, labor %, COGS %, prime cost, ad-fund %, royalty %, occupancy %, EBITDA .Flag anomalies and actionable insights (price / margin leakage, fee creep, under-depositing, rising food / labor trends).Qualifications
3+ years in SMB or franchise bookkeeping (multi-unit strongly preferred).Proficient with QuickBooks Online (classes / locations, bank rules, recurring journals); Xero a plus.Hands-on with at least one POS listed above and marketplace / aggregator reconciliations.Working knowledge of U.S. GAAP basics , sales tax, payroll journal entries, and multi-state nuances.Strong Excel / Google Sheets skills (pivot tables, lookups, basic modeling).Detail-obsessed, organized, and comfortable owning deadlines across multiple clients.Nice to have : Avalara / TaxJar , FranConnect , inventory methods, and experience with restaurant / retail cost controls.Degree in Accounting / Finance preferred; relevant certificates (QB ProAdvisor, NACPB / AIPB) are a plus.What We Offer
Competitive salary with performance incentives.Fully remote with predictable close calendar and US-hours overlap.Playbooks, templates, and an account-management layer so you’re supported, not siloed.Growth path into Senior Bookkeeper / Client Accounting Manager .How to Apply
Apply via Easy Apply or email your resume to nancy@connectedstars.com with subject line : Bookkeeper – (US Time) | ConnectedStars.