Talent.com
No longer accepting applications
[Urgent] Assistant Manager Training

[Urgent] Assistant Manager Training

JupiterIndia
9 days ago
Job description

Who we are :

Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money.

We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances.

Our journey so far :

Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay’s founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That’s how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money.

From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 when we launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.7 million + happy users on Jupiter.

Our Insights feature today tells how much and where you’ve been spending automatically, even on your other savings accounts! Our Edge CSB Bank RuPay credit card is getting a lot of love for it’s head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10 / - has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations.

We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We’re now looking for like-minded folks to join the crew.

Who we're looking for :

We are seeking a dynamic and detail-oriented Trainer to lead impactful training programs across new hires, existing team members, and supervisory staff. This role is integral in improving performance through structured training interventions, product knowledge assessments, and continuous upskilling. The trainer will also be responsible for building relevant training materials and maintaining robust training reports and dashboars.

Roles and Responsibilities :

1. New Hire Training

  • Conduct onboarding and induction programs for new joiners.
  • Deliver training on soft skills, process, product, and systems.
  • Ensure smooth assimilation into company culture, policies, and tools.
  • Evaluate learning effectiveness through assessments, quizzes, and role-plays.

2. Training Need Interventions (TNI)

  • Collaborate with Quality and Operations teams to identify performance gaps.
  • Design and execute targeted refresher sessions and skill-enhancement modules.
  • Track pre- and post-training performance to measure impact and efficacy.
  • 3. Product Knowledge & Supervisor Assessments

  • Create and manage product knowledge tests for front-line and supervisory teams.
  • Conduct Supervisor Readiness assessments to evaluate leadership competencies.
  • Periodically update assessments in line with process or product changes.
  • 4. Update Training (Process / Policy / Product Changes)

  • Stay abreast of new product launches, policy updates, and process changes.
  • Conduct timely refresher training for impacted stakeholders.
  • Partner with Product, Process, and Compliance teams to ensure accuracy and relevance of training content.
  • 5. Reporting & Documentation

  • Maintain up-to-date training dashboards, attendance logs, and test results.
  • Generate regular reports on training coverage, scores, and intervention effectiveness.
  • Provide actionable insights to stakeholders and leadership based on training data.
  • 6. Building Training Materials

  • Design training content using instructional design models like ADDIE and / or SAM.
  • Leverage 360° feedback and Kirkpatrick’s model to evaluate and improve training effectiveness.
  • Collaborate closely with Process Excellence, Product, Quality, and Customer Support teams to ensure alignment and continuous improvement of content.
  • Provide insights to leadership on team learning progress and areas for improvement.

    What is needed for this role :

  • Bachelor’s degree in any discipline.
  • Minimum 4-6 years of experience in training delivery, preferably in customer service or product-based environments.
  • Strong communication and facilitation skills.
  • Proficiency in MS Excel, PowerPoint, and LMS platforms.
  • Exposure to QA and performance improvement frameworks is a plus.
  • BFSI Training background is a plus

    Key Skills :

  • Public speaking & facilitation
  • Instructional design fundamentals (ADDIE / SAM)
  • Kirkpatrick model and 360° feedback evaluation
  • Stakeholder collaboration
  • Analytical thinking
  • Coaching and feedback delivery
  • Attention to detail in documentation and reporting
  • Brownie Points for :

  • Experience mentoring juniors or managing agency / vendor partners.
  • Exposure to credit or payment products and their risk / compliance nuances.
  • Familiarity with predictive models (churn or upsell propensity) and large-scale marketing automation.
  • Want to know more about us? Hop onto the links below :

  • About us
  • Our values
  • Our Journey
  • Create a job alert for this search

    Assistant Manager Training • India

    Related jobs
    • Promoted
    Assistant Coach

    Assistant Coach

    Immanuel WilliamsNagpur, IN
    Assists the Personal Coach, by smartly and efficiently executing tasks and responsibilities, in Client accountability and Learning & Development initiatives for overall Business Excellence.This inc...Show moreLast updated: 30+ days ago
    • Promoted
    Exercise Specialist / Coach

    Exercise Specialist / Coach

    Alphamen.inNagpur, Maharashtra, India
    Do NOT apply if you are a Physical Therapist, Nutritionist, or do not have a recognized fitness certification (ACE, NASM, NSCA, or equivalent). Applicants not meeting these criteria.Exercise Coach L...Show moreLast updated: 2 days ago
    • Promoted
    Course Anchor

    Course Anchor

    LawSikhoNagpur, IN
    Senior Associate – Personal Branding.You thrive on teaching and mentoring, and you can command a virtual room with presence, energy, and credibility. We will train you on the content and delivery of...Show moreLast updated: 7 days ago
    • Promoted
    Programmatic Ads Manager

    Programmatic Ads Manager

    Texonica MarketingNagpur, IN
    Are you passionate about programmatic advertising and looking for a flexible, part-time work-from-home role?.Texonica Marketing is growing, and we want to connect with experienced programmatic pros...Show moreLast updated: 7 days ago
    • Promoted
    Assistant Manager - LMS

    Assistant Manager - LMS

    EmeritusNagpur, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 16 days ago
    • Promoted
    Rotating Equipment Reliability Consultant / Trainer

    Rotating Equipment Reliability Consultant / Trainer

    EC-Energy EventsNagpur, IN
    EC-Energy Events is looking for an experienced Rotating Equipment Reliability Consultant / Trainer to join our growing pool of experts supporting technical conferences, training programs, and worksho...Show moreLast updated: 27 days ago
    • Promoted
    Assistant Manager - Program Support

    Assistant Manager - Program Support

    EmeritusNagpur, IN
    Job Title : Assistant Manager – Learning / Service Delivery (Global).Location : Remote (Work from Home).Department : Learning / Services Delivery (Global). Employment Type : Full-Time Shifts : Rotational (24...Show moreLast updated: 16 days ago
    • Promoted
    Traine- System Admin

    Traine- System Admin

    ALIANDONagpur, IN
    Job Title : Trainee- System Admin.ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U. For over 20 years, Microsof...Show moreLast updated: 16 days ago
    • Promoted
    Interview Kickstart - Manager - Sales Training & Enablement

    Interview Kickstart - Manager - Sales Training & Enablement

    Interview KickstartRemote, India
    Remote
    About us : Interview Kickstart is a premier career transformation platform turbocharging tech careers through AI upskilling. Founded in 2014 in Santa Clara by Soham Mehta, ex-Box...Show moreLast updated: 16 days ago
    • Promoted
    Assistant

    Assistant

    Ankit Srivastava, Chief EditorNagpur, IN
    We are looking for a highly organized and proactive.Ankit Srivastava, Chief Editor (New Delhi Times and Nai Dilli Times). The ideal candidate will be resourceful, detail-oriented, and capable of han...Show moreLast updated: 30+ days ago
    • Promoted
    ▷ Urgent! Assistant Manager Recruitment

    ▷ Urgent! Assistant Manager Recruitment

    FoundeverNagpur, Maharashtra, India
    Designation : Assistant Manager - (Frontline / Bulk / Volume Hiring) Location : Mumbai & Navi Mumbai 6 days Work from office Qualification : Any Graduate Job Description : - Candidates handling Fr...Show moreLast updated: 28 days ago
    • Promoted
    Regional Trainer

    Regional Trainer

    CurefitNagpur, IN
    Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform.Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and a...Show moreLast updated: 16 days ago
    • Promoted
    • New!
    Rotating equipment reliability consultant / trainer

    Rotating equipment reliability consultant / trainer

    EC-Energy EventsNagpur, Maharashtra, India
    EC-Energy Events is looking for an experienced Rotating Equipment Reliability Consultant / Trainer to join our growing pool of experts supporting technical conferences, training programs, and worksho...Show moreLast updated: 4 hours ago
    • Promoted
    AVP - Operations Technical Learning & Training [T500-20119]

    AVP - Operations Technical Learning & Training [T500-20119]

    MUFGNagpur, Maharashtra, India
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show moreLast updated: 2 days ago
    • Promoted
    SAP Trainer

    SAP Trainer

    GAC SolutionsNagpur, IN
    Looking for SAP Trainer Consultant.SAP implementation project to train end users, covering SAP SD, FICO, PP, PM and MM.Show moreLast updated: 7 days ago
    • Promoted
    Manager - Learning & Development

    Manager - Learning & Development

    PharmaACENagpur, IN
    PharmaACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey.Our expert teams of Business Analysts, based across the US, Canada, Europe, and India provide Analyt...Show moreLast updated: 16 days ago
    • Promoted
    Service manger

    Service manger

    SANY GroupNagpur, IN
    Position Title : Service Manager.Work Location : India (Permanently based, must adapt to the local work and living environment). Reporting to : Regional Service Director.Language Requirements : Fluent i...Show moreLast updated: 16 days ago
    • Promoted
    Escalation Manager

    Escalation Manager

    TNV MethodNagpur, IN
    TNV Method by Tanvi Parikh Fitness is a global fitness platform.We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers tra...Show moreLast updated: 13 days ago