US Sales Associate Job Description
Overview :
The Sales Associate is the primary point of contact for customers in a retail environment, responsible for providing excellent customer service, driving sales, and maintaining the appearance of the sales floor.
Key Responsibilities :
- Customer Engagement : Greet and interact with customers in a friendly and professional manner to create a welcoming environment.
- Sales & Product Knowledge : Understand customer needs, recommend appropriate products, explain features and benefits, and use suggestive selling or upselling techniques to maximize sales.
- Transaction Processing : Operate the Point-of-Sale (POS) system, process payments, handle returns and exchanges, and maintain accurate financial records.
- Merchandising & Inventory : Restock shelves, arrange product displays, ensure the sales floor is clean and organized, and assist with inventory counts.
- Goal Achievement : Work with the sales team to meet or exceed daily and monthly sales targets.
- Issue Resolution : Address customer inquiries and complaints professionally and in a timely manner, escalating issues to management when necessary.
Required Skills & Qualifications :
High school diploma or equivalent.Strong communication and interpersonal skills.Basic math skills for handling transactions.Ability to work a flexible schedule, including evenings, weekends, and holidays.Customer-focused approach and a positive attitude.US Business Development (BD) Associate Job Description
Overview :
The Business Development Associate plays a pivotal role in driving company growth by identifying new market opportunities, generating leads, and fostering long-term strategic relationships with potential clients and partners. This role often works closely with marketing and sales teams on high-level strategy rather than direct, day-to-day consumer sales.
Key Responsibilities :
Market Research & Strategy : Conduct thorough market research to identify trends, new business opportunities, and competitor activities.Lead Generation & Prospecting : Identify and qualify potential clients through outbound calls, emails, networking events, and platforms like LinkedIn.Relationship Building : Cultivate and maintain strong relationships with prospective and existing clients to ensure long-term partnerships and satisfaction.Sales Support : Assist in preparing business plans, sales pitches, presentations, and proposals to help the sales team close deals.Data Management & Reporting : Use CRM software (e.g., Salesforce, HubSpot) to track all sales activities, manage the pipeline, and generate reports for management review.Collaboration : Work cross-functionally with marketing, sales, and product teams to align strategies and ensure seamless execution of growth initiatives.Required Skills & Qualifications :
Bachelor's degree in Business, Marketing, or a related field (preferred).Proven experience in sales or a related business development role.Strong analytical and problem-solving skills to interpret sales data and market trends.Excellent written and verbal communication, negotiation, and presentation skills.Proficiency in CRM software and Microsoft Office Suite.Proactive, goal-oriented mindset with the ability to manage multiple projects concurrently.