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ServiceNow Solution Architect - ITSM / CMDB

ServiceNow Solution Architect - ITSM / CMDB

Volto Consulting & ServicesBangalore
30+ days ago
Job description

Responsibilities :

  • Design and implement ServiceNow solutions to meet business requirements.
  • Lead technical design sessions and provide guidance to development teams.
  • Develop and maintain ServiceNow architecture and design standards.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Ensure the quality and performance of ServiceNow solutions.
  • Stay up-to-date with the latest ServiceNow features and technologies.

Qualifications :

  • 10+ years of ServiceNow experience, including 3+ years as a Solution Architect or Lead Developer.
  • Deep expertise in ITSM, CMDB, and ServiceNow Integrations (REST, SOAP, OAuth, MID Server, IntegrationHub).
  • Strong experience designing Workspaces using UI Builder and the Now Experience framework.
  • Excellent knowledge of platform architecture, data modeling, ACLs, Glide APIs, and script-based solutions.
  • Hands-on experience in platform upgrade strategy, performance optimization, and platform security design.
  • Solid understanding of ServiceNow data governance, lifecycle management, and licensing impacts.

    • (ref : hirist.tech)

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