Food and Beverage Service Associate

General Food and Beverage Services

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area, practicing clean-as-you-go procedures.

Communicate additional meal requirements, allergies, dietary needs, and special requests with the respective kitchens, and ensure guests’ orders are delivered.

Set tables according to type of event and service standards, including types of linens, glassware, plate / chinaware, and silver / flatware, ensuring all supplies meet quality standards.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Follow appropriate procedures for serving alcohol, follow local Training & Guidance process, and all states & local laws for serving alcohol responsibly (e.G., last call times)

Retrieve and deliver food and beverage orders in a timely manner.

Perform other reasonable duties as requested.

Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Greets and receives guests, checking of reservation and table management system as to the assigned table and seats guest as per Sequence of service while explaining special restaurant features

Introducing menus and making recommendations depending on meal period and briefing instructions

Taking orders by following outlet specific Sequence of Service and applying upselling techniques

Processing orders in the outlets’ POS system, following the standard procedure