VFS Global - Associate Head - Product AMS

Job Overview :

The Deputy Head - Digital Transformation will be responsible for leading, managing, and recruiting Product and engineering teams to Define Product Roadmap, features, technology solutions for Digital product and setup process that promotes collaboration and open communication, bridging functional gaps for high-quality and timely delivery of architecture implementation.

Duties & Product Leadership & Delivery

• Collaborate with engineering, design, architecture, QA, and security teams to balance priorities and deliver high-quality product features.
• Align product priorities across business, technology, and security stakeholders to ensure delivery of scalable, compliant, and customer-centric solutions.
• Define and maintain the product roadmap, ensuring trade-offs are well-managed to meet business and customer goals.
• Ensure timely and incremental delivery of product features by driving Agile ceremonies, tracking progress, and removing roadblocks in collaboration with delivery Innovation & Performance :
• Translate customer needs and industry trends into innovative solutions that strengthen the platform's competitive edge.
• Act as the bridge between clients, internal teams, and leadership to align expectations and drive adoption.
• Ensure the product meets standards of scalability, security, and reliability while continuously improving user experience.
• Define and track key product metrics (e.g., uptime, adoption, NPS, issue resolution) to measure performance and guide data-driven improvements.

Team Enablement & Functional Growth :

Environment, Social & Governance :

Anti Bribery Management Systems (ABMS)

b.Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual

Additional Responsibilities :

various Engineering delivery positions.

(ref : iimjobs.com)