Tech Ops & Support Specialist

Job Title : Tech Ops Specialist - Social Trading Platform

ZuluTrade, one of Finvasia Group's most innovative brands, is seeking a dynamic and experienced Tech Ops Specialist to lead our global business development efforts and drive partners to our platform.

This is an exciting opportunity to shape the future of the WealthTech industry.

About Finvasia Group & ZuluTrade

At Finvasia Group, we believe in empowering traders and investors with cutting-edge tools and technology. ZuluTrade is our own award-winning social trading platform, where close to 31 million registered global investors choose to share their trades, connect and empower traders and investors worldwide.

With its intuitive interface, ZuluTrade provides a powerful social investing experience for a new generation of investors, who are taking control of their own financial progress.

Position Overview :

ZuluTrade, a leader in the Social Trading and Wealth Management sector, is seeking an experienced Tech Ops Specialist to join our innovative and vibrant team. The ideal candidate will possess a combination of technical expertise and a collaborative spirit, with a passion for optimising advanced, reliable, and scalable systems.

Key Responsibilities :

As a Tech Ops Specialist, the perfect candidate’s primary responsibilities will encompass various aspects of system maintenance and optimisation, ensuring the delivery of robust and high-quality solutions. The role will involve active participation in the day-to-day troubleshooting and issue resolution. Key responsibilities include :

System Maintenance and Optimization :

Ensure the smooth operation of our technical systems, conducting regular maintenance and optimising performance.

Troubleshooting and Issue Resolution :

Respond to technical issues promptly, diagnose problems, and implement effective solutions to minimise downtime.

Collaboration with Cross-Functional Teams :

Work closely with other departments to understand their technical requirements and provide support in implementing solutions.

Documentation and Reporting :

Maintain and enrich accurate documentation of system configurations, issues, and resolutions.

Continuous Learning and Technology Evaluation :

Stay abreast of industry trends, assess emerging technologies, and make recommendations for the adoption of new tools or processes.

Qualifications :

• Very good knowledge of MySQL with a minimum of 4-6 years of experience.
• Fluency in Linux commands / Windows environments.
• Experience with monitoring systems such as Nagios.
• Experience with ticketing / issue tracking systems such as Atlassian’s JIRA / Clickup.
• Excellent command of the English language.
• Willingness to participate in on-call rotations, including weekends and holidays.
• Strong problem-solving and analytical skills.
• A learning and growth-focused mindset and a strong desire to share your skills and learn from those around you.

Benefits

Our team consists of passionate and highly aspirated professionals who strive for innovation daily. We support everyone to rise and reach their highest potential within a fun, fast-paced and challenging working environment!

You’ll have the opportunity to work autonomously while learning from some of the best talent in the Fintech industry. You'll contribute to a global company that consistently challenges the norms and pushes the boundaries within the Fintech sector.

We are proud to offer our team the following :

If you're passionate about code, engineering, and continuous improvement, we want you to join our team.

Apply now and join our journey to shape the future of WealthTech.

What happens next?

Upon receiving your application, we will ensure it receives the attention it deserves. You will receive a response from us, regardless of the outcome. If we believe you would be a valuable addition to our team, expect a call to initiate your journey through our recruitment process.

Finvasia Group is an equal opportunity employer. We encourage diversity and welcome applications from all backgrounds.