The Account Manager is responsible for selling and up selling to new and existing clients and providing excellent Customer service in support of organizations sales & revenue goals.
Key Responsibilities :
- Lead Generation & Prospecting : Generate new leads through a variety of channels including cold calling, telephone calls, marketing campaigns, emails, personal meetings, events, and exhibitions.
- Customer Needs Analysis & Presentation : Listen carefully to customer requirements and effectively present appropriate system demonstrations that highlight the value of our software business applications.
- Relationship Management : Maintain and develop strong, lasting relationships with existing customers through in-person meetings, telephone calls, and emails, ensuring high levels of customer satisfaction and retention.
- Sales Negotiation & Closure : Skillfully negotiate the terms of agreements, including costs, delivery schedules, and specifications with decision-makers, leading to successful sales closures.
- Market & Competition Analysis : Conduct in-depth analysis of the market landscape and competitive offerings to identify opportunities and inform sales strategies.
- Brand Representation : Represent Expertiz's products and solutions effectively at trade exhibitions, industry events, and product demonstrations, showcasing our capabilities to a wider audience.
- Proposal Development : Create detailed and compelling proposal documents tailored to specific customer requirements.
- Payment Collection : Oversee and ensure timely payment collections from respective customers.
- Multitasking & Prioritization : Effectively handle multiple priorities without compromising delivery standards and schedules.
Candidate Profile :
Outstanding verbal and written communication skills.Target-oriented with a proven ability to achieve assigned sales numbers.Self-motivated, possessing a positive outlook and a strong problem-solving attitude.Solid commitment to sales and customer service, coupled with good interpersonal skills, initiative, and follow-through.Outstanding computer skills, including a solid knowledge of spreadsheets (MS Excel) and word processing (MS Word).Knowledge of the software development lifecycle.Skills Required
Lead Generation, Customer needs analysis, Relationship Management, Competition Analysis, Brand Representation