JD : Account Manager / Client Servicing Manager - Social Media - 4 Positions
We are looking to hire people who are PASSIONATE & SMART, and who are willing to build a career in Client servicing or account management.
Job role : Key Account Manager
Experience : Min 2-3 years
Job Location : Hyderabad
Salary : depending on the relevance of experience and industry
Industry Experience : Ad agency experience preferred
Responsibilities :
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Be a part of the client meeting, take briefs, communicate with various teams, and be a part of the strategy pitch.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Meet clients now and then to ensure the monthly plan of action and deliverables are met
- Communicate the progress of monthly / quarterly initiatives to the client
- Forecast and track key account metrics
- Assist with challenging client requests or issue escalations as needed
Social Media :
Work with clients and the team to create a social media strategy that collaborates with marketing and advertising campaigns, and research top influencers, competitors, and trends in clients’ industries.Handle & optimise all the social channels of respective clients,(ex. Facebook, Instagram, Twitter, Google+, YouTube).Analyse and report social media actions every month for successes and new opportunities.Should know how to set up and run campaigns across Facebook / IG.Desired Skills : Very good Communication skills, Proactive, Independent Contributor, should be able to work in a team.