JD : Account Manager / Client Servicing Manager - Social Media - 4 Positions
We are looking to hire people who are PASSIONATE & SMART, and who are willing to build a career in Client servicing or account management.
- Job role : Key Account Manager
- Experience : Min 2-3 years
- Job Location : Hyderabad
- Salary : depending on the relevance of experience and industry
Industry Experience : Ad agency experience preferred
Responsibilities :
Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsBe a part of the client meeting, take briefs, communicate with various teams, and be a part of the strategy pitch.Ensure the timely and successful delivery of our solutions according to customer needs and objectivesMeet clients now and then to ensure the monthly plan of action and deliverables are metCommunicate the progress of monthly / quarterly initiatives to the clientForecast and track key account metricsAssist with challenging client requests or issue escalations as neededSocial Media :
Work with clients and the team to create a social media strategy that collaborates with marketing and advertising campaigns, and research top influencers, competitors, and trends in clients’ industries.Handle & optimise all the social channels of respective clients,(ex. Facebook, Instagram, Twitter, Google+, YouTube).Analyse and report social media actions every month for successes and new opportunities.Should know how to set up and run campaigns across Facebook / IG.Desired Skills : Very good Communication skills, Proactive, Independent Contributor, should be able to work in a team.