Senior System Engineer

Job description

Technical skills

Soft / General Skills

Ensuring minimal disruption to IT environment.

Technical support to users

Setup Clients (Desktop / Laptop)

Installation of Client application.

Troubleshoots hardware and software issues.

Install and trouble shoot OS.

Documentation / Records logs- rendered support.

Software patch testing / management

Firmware and driver testing / updating.

Trouble shoot Client networks.

Training users; if any

BCP / DR activities

Comp Hardware

CCTV support

Technical documentation

Info / e security

Ticketing tools

Various OS

Documentation

Network basics.

Good in customer service.

Good Analytical

faster tech learning

Time management

Follow processes.

Strong documentation

Good communication skills (written and verbal)

Multi-tasking

Team Player