System Reliability : Design, implement, and maintain systems and infrastructure to ensure high availability, reliability, and performance of software applications and services.Incident Response : Monitor system health, performance metrics, and alerts to detect and respond to incidents, outages, and service disruptions in real-time.Implement incident response procedures, runbooks, and escalation protocols to minimize downtime and impact on users.Service Level Objectives (SLOs) : Define, measure, and enforce service level objectives (SLOs) and service level agreements (SLAs) to establish performance targets and reliability goals for critical systems and services. Automation and Tooling : Develop automation scripts, tools, and processes to streamline system provisioning, configuration management, deployment, monitoring, and incident response workflows. Capacity Planning : Perform capacity planning, load testing, and performance tuning to ensure that systems can handle expected traffic loads, scale dynamically, and meet demand spikes without degradation in performance or reliability.Change Management : Implement change management processes, version control practices, and configuration management tools to manage changes, releases, and updates to production systems in a controlled and predictable manner.Infrastructure as Code (IaC) : Implement infrastructure automation using infrastructure as code (IaC) tools such as Terraform, Ansible, or Chef to provision, configure, and manage cloud resources and environments.Monitoring and Observability : Set up monitoring, logging, and observability tools to collect, analyze, and visualize system metrics, logs, and traces for proactive monitoring, troubleshooting, and performance analysis.Continuous Improvement : Continuously evaluate, optimize, and improve system architecture, reliability patterns, and operational processes based on incident postmortems, performance analysis, and lessons learned from production incidents.Skills Required
Slas, Deployment, Monitoring, Devops