Program Manager, E-Learning Delivery

Program Manager, E-Learning Delivery (Contract Role)

Location : Remote / Hybrid

Start Date : Immediate / ASAP

Role Overview

The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video / animation production, QA, and LMS deployment.

Key Responsibilities

Own overall program execution, delivery roadmap, governance, and stakeholder alignment.

Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard.

Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams.

Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews.

Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM / xAPI specifications.

Drive structured SME engagement — storyboards validation, content sign-offs, and turnaround SLAs.

Manage change requests, scope updates, documentation, and version control.

Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience).

Manage dependencies, risks, and escalations proactively.

Deliver timely reports : project status, RAG dashboards, risk log, variance analysis, and financial tracking.

Ensure seamless deployment and post-go-live learner feedback integration.

Required Experience & Skills

10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects.

Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment.

Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred).

Hands-on experience working with :

Instructional design workflows

SCORM / xAPI-based eLearning delivery

LMS / LXP platforms and integration cycles

Strong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers).

Excellent stakeholder management, communication, and documentation skills.

Ability to manage vendor teams and contract staff effectively.

PMP / Prince2 / Agile certification preferred but not mandatory.