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CRM Quality Assurance Specialist

CRM Quality Assurance Specialist

Ubique SystemsRepublic Of India, IN
7 days ago
Job description

QUALITY ASSURANCE ANALYST

Experience : 3 -5 Years

Location : Remote

Budget : 10 LPA

Work Timings : EST preferred.

Responsibilities :

  • Develop QA documents such as test plans, test cases, dashboards, defect logs, test sign off, and daily reports.
  • Conduct various testing methods depending on project needs, including but not limited to these phases : Component, APIs, ST, SIT, UAT, Smoke, and E2E testing.
  • Hands-on experience in end-to-end testing using complex queries (SQL) and multiple sets of data
  • Prepare and gather test data as required for the project
  • Participate in daily defect status calls to ensure prompt resolution of defects.
  • Identify, log, pursue and triage defects collaboratively with cross-functional teams to achieve seamless delivery
  • Provide daily / weekly reports on test planning, execution, and defects statistics to the project team using standard test quality metrics
  • Develop automated testing using existing frameworks, i.E. Selenium, Robot and have knowledge of testing tools i.E. Copado

Requirements :

  • Bachelor or College Degree, preferably in Computer Science
  • 1 to 3 years' experience as a Software QA Analyst
  • 3-5 years of experience with Sales Force Testing, preferably Financial Service Cloud.
  • Excellent written and verbal communication skills
  • Hands-on skillset with API testing (Soap UI, Postman), including API connection between applications and business partners
  • Solid SQL knowledge and working experience are a must
  • Knowledge of relational & dimensional databases for maintaining quality throughout data pipelines
  • Experience working in Agile Scrum, Waterfall and Hybrid development cycle methodologies
  • Ability to learn existing and new applications quickly, independently, and with minimum supervision
  • Strong problem-solving aptitude
  • Demonstrate ability to work well with others in a small, highly accountable fast paced environment.
  • Hands-on experience with testing tools like JIRA, Confluence, HP-ALM and others
  • Experience with automation tools (preferably Robot Framework)
  • CRM and ERP systems working experience, preferably Salesforce CRM product
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    Quality Assurance Specialist • Republic Of India, IN

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