Senior Manager, Talent Acquisition - India

ABOUT US

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we 'Dream Big', 'Win Together', 'Keep it simple', and 'Make it Happen'. These values are our foundation!

DESCRIPTION

We are looking for an experienced Talent Acquisitions Manager to lead out Talent Acquisitions (TA) function in India. This is a key role within our global TA organization, responsible for driving our hiring strategy in India leading a team of TA professionals, and delivering top talent across a wide range of functions in India, including our GCC in Bangalore. As the TA manager for India, your role will be both strategic and hands-on. You will partner closely with the business and HR to shape and execute recruitment strategies aligned with business goals while also directly managing full-cycle recruitments yourself for key roles.

This role will report to the regional manager for Talent Acquisitions for EMEA & APAC, based in Sweden.

o Lead and develop a function of five TA professional based out of Noida, Bangalore and Mumbai.

o Build strong relationships with business and HR leaders to understand business goals and workforce needs

o Act as a strategic advisor to business leaders on hiring trends and talent market insights.

o Utilize reporting functionality in ATS and other sources to monitor recruitment metrics, improve sourcing strategies and make informed data-driven decisions

o Personally manager end-to end recruitment for key roles

o Drive objective, bias-free recruitment processes using structured interviews and assessments. Optimize local hiring practices in alignment with global standards and ensure compliance with all employment laws.

o Partner with HR and Marketing to enhance Sinch's employer brand and attract top talent

REQUIREMENTS

• 10+ years of experience in talent acquisition, with at least 3 years in a leadership capacity preferred
• Experience recruiting for a GCC or Shared Service Centre as well as for a wide range of business functions including Finance and IT.
• Experience working in a global matrix organization
• Demonstrated ability to lead, develop, and growing high-performing TA teams, fostering a culture of learning, collaboration, and accountability.
• Strong stakeholder management and ability to leverage data to influence
• Exceptional ability to translate business needs into effective hiring solutions.
• Effective communicator with ability to 'keep it simple' when translating and motivating the application of global processes in India, while clearly articulating local needs and requirements to global leadership.
• Strong knowledge of HR technology (Oracle is a plus), and recruitment analytics.
• A degree in Human Resources Management, Business Administration or relevant field from recognized institution.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page : https : / / www.sinch.com / careers / . No matter who you are, we hope you find an exciting path forward - hopefully with us!

Skills Required

Talent Acquisition, HR Technology, Recruitment