Talent.com
This job offer is not available in your country.
▷ 15h Left : Cybersecurity Product Support

▷ 15h Left : Cybersecurity Product Support

CloudSEKIndia
10 hours ago
Job description

WHO ARE WE?

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!

CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention.

Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including :

CloudSEK’s Product Suite :

  • CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support.
  • A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets.
  • CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies.

Key Milestones :

  • 2016 : Launched our first product.
  • 2018 : Secured Pre-series A funding.
  • 2019 : Expanded operations to India, Southeast Asia, and the Americas.
  • 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company of the Year.
  • 2021 : Raised $7M in Series A funding led by MassMutual Ventures.
  • Awards & Recognition : Won NetApp Excellerator's "Best Growth Strategy Award," CloudSEK XVigil joined NVIDIA Inception Program, and won the NASSCOM Emerge 50 Cybersecurity Award.
  • 2025 : Secured $19 million in funding led by Tenacity Ventures, Commvault.
  • About the Role :

    CloudSEK is seeking a motivated and versatile Cybersecurity Operations Analyst to join our expanding global team. This is a multifaceted role that blends Product Support, Cyber Threat Takedown Operations, and Security Event Analysis. You will be the first line of defense in securing our customers and upholding the integrity of their digital presence.

    This position is ideal for candidates who are early to mid in their cybersecurity career with 1-2 years of exp and are passionate about threat detection, user support, and protecting brands from malicious online activity.

    Key Responsibilities :

    1. Technical Product Support (CloudSEK Product) – L1

  • Serve as the first point of contact for customer issues via email, chat, or phone.
  • Troubleshoot and resolve basic technical issues using documentation and internal tools.
  • Record and track support issues in our ticketing system with clarity and precision.
  • Collaborate with engineering and security teams to escalate unresolved issues.
  • Contribute to user guides and help documentation for common support queries.
  • Continuously learn and apply knowledge of cybersecurity and threat detection.
  • 2. Brand Protection & Takedown Analyst

  • Monitor, identify, and document phishing websites, fake domains, and impersonation profiles on social media platforms.
  • Initiate and manage takedown requests across hosting providers, registrars, and platforms.
  • Provide timely follow-ups and status updates to internal teams and stakeholders.
  • Assist in building and maintaining playbooks, SOPs, and threat feeds relevant to brand abuse.
  • Work closely with the intelligence team to map phishing campaigns and related threat infrastructure.
  • 3. L1 Security Analyst (SOC / Threat Monitoring)

  • As a member of the comanaged services team, monitor alerts and incidents generated on the CloudSEK portal.
  • Conduct initial triage and classification of potential threats.
  • Document response steps and escalate incidents as per defined protocols.
  • Stay updated with the latest cyber threats, TTPs, and security advisories.
  • Apply AI prompt engineering techniques to improve efficiency in threat detection and knowledge handling.
  • Desired Qualifications & Skills :

  • Bachelor's degree in Technology, Cybersecurity, or related fields.
  • Prior exposure or a strong interest in cybersecurity, threat intelligence, or SOC operations.
  • Understanding of phishing campaigns, social engineering tactics, and brand impersonation threats.
  • Strong communication skills (written & verbal).
  • Ability to work independently in a rotational shift environment supporting global customers.
  • Experience with support ticketing tools (e.g., Freshdesk, Zendesk, Jira Service Desk).
  • Familiarity with cybersecurity tools and platforms (e.g., VirusTotal, Whois, SIEM, OSINT tools).
  • Basic knowledge of cloud security, APIs, or red teaming (bonus, not required).
  • Proficiency with scripting (Python, Bash) or automation is a plus.
  • Certifications like CEH, Security+, or practical experience in phishing mitigation will be advantageous but not mandatory.
  • Working Conditions :

  • Location : Brazil
  • Work Mode : Remote / Hybrid (based on location & team structure).
  • Working hours : Rotational shifts to support a 24x7 operation but would mostly be to cover our customers in LTAM and USA (EST and PST).
  • Why Join Us?

  • Work at the intersection of cybersecurity, AI, and digital risk protection.
  • Exposure to real-world cyber threats, takedown operations, and incident response.
  • Learn from seasoned cybersecurity professionals in a fast-paced startup environment.
  • Opportunity to grow your career in Cyber Security with practical application
  • Create a job alert for this search

    Left Product Support • India

    Related jobs
    • Promoted
    Director Product Support

    Director Product Support

    ConfidentialIndia
    By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence.We are funded by t...Show moreLast updated: 21 days ago
    • Promoted
    Full-Stack Web Developer – Cybersecurity Lab Interface Platform

    Full-Stack Web Developer – Cybersecurity Lab Interface Platform

    Security ImpossibleNagpur, IN
    The system enables users to create, configure, and schedule compute resources, manage access, and monitor sessions — all from a single, secure control panel. This is not just another admin dashboard...Show moreLast updated: 30+ days ago
    • Promoted
    Salesforce Technical Lead

    Salesforce Technical Lead

    FEXLE Services Private LimitedNagpur, IN
    Role : Salesforce Technical Lead / Sr.FEXLE- A Xoriant Company is a rapidly growing Salesforce consulting and development company with a strong track record of helping its clients achieve their busin...Show moreLast updated: 7 days ago
    • Promoted
    Head of Web Development

    Head of Web Development

    MODELIANagpur, IN
    If ChatGPT and Zara had wild, beautiful, fashion-fueled AI sex, Modelia would be the baby.We are on a mission to change how the fashion industry connects with people through stunning visuals.Modeli...Show moreLast updated: 30+ days ago
    • Promoted
    Global Product Marketing Head - Cybersecurity

    Global Product Marketing Head - Cybersecurity

    Anlage Infotech (India) P LtdIndia
    As a senior leader, you will manage and mentor a team of product marketers, provide strategic direction, and foster a culture of collaboration and innovation. You will be responsible for defining ou...Show moreLast updated: 24 days ago
    • Promoted
    Program / Project Manager – Cybersecurity

    Program / Project Manager – Cybersecurity

    AiiR ResponseIndia, India
    AiiR Response specializes in AI-driven breach response and extortion management, automating negotiations, investigations, and recovery to significantly reduce incident costs and response times.With...Show moreLast updated: 19 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    NIKSUNNagpur, IN
    Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Lead

    Technical Lead

    ThumoNagpur, IN
    Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 16 days ago
    • Promoted
    Node.js - Backend Developer - Founding Team Engineer

    Node.js - Backend Developer - Founding Team Engineer

    Trackzio Mobile Applications Private LimitedNagpur, IN
    Trackzio is a 1-year-old startup building mobile apps that improve productivity, health, and personal development.With a lean team of 9, we ship delightful, ai based, data-driven products—from habi...Show moreLast updated: 7 days ago
    • Promoted
    Blockchain Developer

    Blockchain Developer

    ConfidentielNagpur, IN
    We are building robust infrastructure within the Ethereum ecosystem with a focus on Proof of Stake (PoS) and secure private network deployments. We’re looking for a highly motivated self-starter who...Show moreLast updated: 19 days ago
    • Promoted
    GK Software Expert

    GK Software Expert

    VISEO ASIANagpur, IN
    Oversee design, build, and post-launch monitoring of GK POS applications.Develop and maintain integrations for real-time and file-based data exchange. Lead redesign and implementation strategies rel...Show moreLast updated: 19 days ago
    • Promoted
    Product Support Engineer

    Product Support Engineer

    HexnodeIndia
    About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee.Our ability to attract top talent is a testament to our commitment to fostering a sens...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    ▷ [15h Left] Product Support Engineer

    ▷ [15h Left] Product Support Engineer

    HexnodeIndia
    Mitsogo is a global organization that highly values the contributions of each employee.Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for every...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Only 24h Left! Product Support Engineer - L2

    Only 24h Left! Product Support Engineer - L2

    SignzyIndia
    Job Title : Product Support Engineer( L2 ).Signzy is an AI-powered RPA platform designed for financial services.Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with ov...Show moreLast updated: 2 hours ago
    • Promoted
    Head of Product - Salesforce

    Head of Product - Salesforce

    PTR GlobalNagpur, IN
    PTR Global is a premier staffing and workforce solutions provider, recognized for connecting top talent with innovative organizations nationwide. We are committed to operational excellence and drive...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Backend Engineer

    Lead Backend Engineer

    SenpiNagpur, IN
    In just four months since launching on Base, Senpi has processed.Backed with $4M in Seed capital by top investors including Lemniscap, Coinbase Ventures, and SuperLayer, we’re building on a track r...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Only 24h Left : Cybersecurity Product Support

    Only 24h Left : Cybersecurity Product Support

    CloudSEKIndia
    We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!...Show moreLast updated: 2 hours ago
    • Promoted
    Cybersecurity Expert (Automotive Domain)

    Cybersecurity Expert (Automotive Domain)

    Tata TechnologiesIndia
    We’re Hiring – Cybersecurity Expert (Automotive Domain) Location : .Bangalore (with deputation to Sweden post joining) Experience : . Key Responsibilities : Develop and deliver cybersecurity technical so...Show moreLast updated: 10 days ago
    • Promoted
    Senior Backend Engineer - NodeJS

    Senior Backend Engineer - NodeJS

    GajiGesa (Kredivo Group)Nagpur, IN
    More than anything, we are looking for engineers who are eager to learn and want to build something meaningful.As part of a small, high-impact team, you’ll have the chance to wear multiple hats, co...Show moreLast updated: 26 days ago
    • Promoted
    Next.js Web developer

    Next.js Web developer

    Sweech Ltd.Nagpur, IN
    We are SW company making system software and application for B2B service.We are working with more than 50+ developer in our company. South Korea Seoul / Daegu(Remote).We give about 80,000INR Normally ...Show moreLast updated: 19 days ago