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Telecalling

Telecalling

ConfidentialCochin / Kochi / Ernakulam
30+ days ago
Job description

Description

We are looking for enthusiastic telecallers to join our team. The role is primarily focused on making outbound calls, promoting our products and services, and converting leads into sales. This is an excellent opportunity for freshers / entry-level candidates who are looking to kickstart their careers in sales and customer service.

Responsibilities

  • Make outbound calls to potential customers and promote products / services.
  • Provide detailed information about products / services to clients and address their queries.
  • Maintain and update customer database and records of calls made.
  • Achieve daily and monthly targets set by the management.
  • Follow up with leads and convert inquiries into sales.
  • Collaborate with team members to improve strategies and techniques.

Skills and Qualifications

  • Excellent communication skills in English and local languages.
  • Strong persuasive and negotiation skills.
  • Ability to handle customer objections effectively.
  • Basic knowledge of telecalling techniques and sales processes.
  • Familiarity with CRM software and MS Office applications.
  • Good organizational and time management skills.
  • Ability to work in a team and independently.
  • Skills Required

    Cold Calling, Lead Generation, crm software, Product Knowledge, Customer Engagement, Active Listening, Objection Handling, Time Management, Data Entry

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    Telecalling • Cochin / Kochi / Ernakulam

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