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Telecaller

Telecaller

ConfidentialCochin / Kochi / Ernakulam
8 days ago
Job description

Description

We are looking for enthusiastic and motivated individuals to join our team as Telecallers. This is an excellent opportunity for freshers / entry-level candidates to start their careers in sales and customer service.

Responsibilities

  • Make outbound calls to potential customers to promote products and services.
  • Handle incoming calls from customers and provide accurate information regarding inquiries.
  • Maintain records of customer interactions, transactions, and feedback.
  • Follow up with customers to ensure satisfaction and encourage repeat business.
  • Collaborate with team members to achieve sales targets and improve customer service processes.

Skills and Qualifications

  • Excellent verbal communication skills in English and local languages.
  • Strong listening skills and the ability to persuade.
  • Basic computer skills including familiarity with MS Office and CRM software.
  • Ability to handle rejection and maintain a positive attitude.
  • Good organizational skills and attention to detail.
  • Skills Required

    Telemarketing, Customer Service, Sales Skills, Lead Generation, Communication Skills, Problem Solving, crm software, Data Entry, Persuasion Skills, Active Listening

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    Telecaller • Cochin / Kochi / Ernakulam

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