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Senior Application Support Analyst

Snaphuntnavi mumbai, India

23 hours ago

Job description

The Offer

Leadership Role
Great work environment
Attractive salary & benefits

The Job

Roles and Responsibilities

Adherence to ISO 9001 : 2008, ISO 27001, Policies & Procedures

Proven experience troubleshooting security issues across various technologies

Customer-centric career experience and excellent Time management skills.

Ability to work within customer focused team and Excellent communication skills

Take ownership of customer issues reported and see problems through to resolution.

Troubleshoot and resolve issues through sharing best practices and direct resolution.

Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.

Should be flexible to work in an operational environment, rotational shifts and on-call schedule.

Other general responsibilities as instructed by management.

The Profile

ITIL Framework knowledge, Adherence to ISO 9001 : 2008, ISO 27001, Policies & Procedures. In-depth knowledge in SQL & PL / SQL. Oracle Database hands on Knowledge. Well versed with Shell Scripting, Linux and Windows Platform.

Must accept to rotational shifts (24

7). Banking Working days.

Application support profile. Knowledge on Banking domain and products.

IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.

In-depth knowledge in SQL & PL / SQL. Oracle Database hands on Knowledge

Well versed with Shell Scripting, Linux and Windows Platform.

Hands on in SWIFT, SFMS, NEFT / RTGS, Export, Import.

ITIL Framework knowledge.

The Employer

Our client is one of the fastest growing Consulting companies, working on a mission to take a plunge to provide best digital transformation and intuitive experience for our customers.

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Application Support • navi mumbai, India

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