Description
We are seeking a dynamic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and providing exceptional customer service. This role is suitable for candidates with 0-1 years of experience who are looking to grow their careers in sales and customer service.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Answer incoming calls and provide information to customers.
- Maintain accurate records of calls and customer interactions.
- Follow up with leads and prospects to convert them into sales.
- Provide excellent customer service and resolve queries effectively.
- Collaborate with team members to achieve daily and weekly targets.
Skills and Qualifications
Excellent communication skills in English and local languages.Strong persuasive and negotiation skills.Ability to work in a fast-paced environment.Basic computer skills and familiarity with CRM software.Good listening skills and attention to detail.Ability to handle rejection and remain motivated.Skills Required
Cold Calling, Lead Generation, Customer Service, Sales Techniques, Product Knowledge, crm software, Data Entry, Market Research, Objection Handling, Appointment Setting, Tele Sales